Henan Pivot Machinery Co., Ltd is a professional cleaning machine manufacturer integrating R&D, production, sales and service, with more than 10 years of experience. We are focusing on various cleaning equipment such as floor scrubber, sweeper, carpet cleaning machine, steam cleaning machine, snow cleaning machine, etc. The products are exported to nearly 50 countries and regions in the world, also enjoy a good reputation in the international market with the best service and high-quality products. "Sincerity, Innovation, Environmental Protection, Value" is our philosophy. We hope to create value for users through our high quality products and professional service. We are not just supplier but also partner to build up a brighter future for both parties, and make our world more clean and beautiful.
※ Our Factory
We have a standardized production workshop of nearly 4000 square meters, five production lines including floor scrubber, sweeper, carpet cleaner, steam cleaner, and snow remover. There are more than 60 workers, 10 salesmen, 15 technical engineers and 6 after-sales service team to make us able to provide good products and service. We Have a complete factory production, quality control and delivery process, as well as a complete after-sales service system. All our products are provided with one year warranty and lifetime free after-sales service.
※ Our Product
We are mainly engaged in:
1) Floor Scrubber: Driving type and Hand Push type.
2) Floor Sweeper: Manual type and Electric Ride-on type.
3) Steam Cleaning Machine/Car Washing Machine:
Machine types powered by electricity, diesel, gasoline & LPG.
4) Snow Cleaning Machine: Walk behind type and ride on type powered by fuel or electricity.
5) Upholstery Cleaning Machine: used to clean carpet, sofa, curtain, rug, etc.
6) Road Sweeping Machine: 3 wheels high-pressure washing car.
※ Products Application:
1) Floor Scrubber:
parking lot, warehouse, hotel, shopping mall, workshop, hospital, railway station, etc.
2) Floor Sweeper:
parking lot, warehouse, hotel, shopping mall, workshop, hospital, railway station, etc.
3) Steam Cleaning Machine/Car Washing Machine: car wash shop, self car wash, factory, kitchen, etc.
4) Snow Cleaning Machine:
outdoor snow cleaning locations, also can be used as road sweeper and power broom.
5) Upholstery Cleaning Machine:hotel, cinema, restaurant, home, meeting room, etc.
6) Road Sweeping Machine: outdoor road cleaning and washing.
※ Our Certificate
CCC, CE, IEC, ISO,
※ Packing & Delivery
1. LCL: Usually use standard export wooden case or according to client's needs.
2. FCL: Usually use 20' or 40' container.
※ Our Service
☆Provide customers the parameters and confirm necessary technical points,
Share photos and videos with clients,
Choose a suitable model for clients
☆On-purchase service:
Keep clients informed of the production progress
Send photos to clients before shipment for checking
Arrange the visa for engineers who will go for guide assembly
☆After-sale service:
One year warranty.
Training and all-around technical guidance for operation, commission, and maintenance.
1. After receiving payment from customers, sales should reconfirm the basic requirements of the machine configuration, voltage hertz, accessories and other basic requirements as soon as possible, and then send a purchase order to the workshop as soon as possible in order to save time of customers.
2. Make sure to keep the pictures before and after the packaging before shipping, and reconfirm whether the shipping list is consistent with the purchase order and the customer's needs.
3. After receiving the bill of lading, prepare the packing list and invoice for customs clearance and other customs clearance documents that the customer may need as soon as possible.
4. Every one week, two weeks and or one month (determined by the voyage), follow up the freight forwarder to check the latest route of the customer’s cargo and inform the customer about the newest arrival time.
5. Please remind customers to bring customs clearance information to the freight forwarder to prepare for customs clearance ten days before the arrival of the goods.
6. Please contact customers in time to follow up the latest progress of customs clearance and transportation, remind customers to check whether the packaging is in good condition, and protect the packaging during transportation to avoid damage to the machine.
7. Must contact customers to guide the wire connection, using and precautions before and during operation.
8. After sales follow up must be provided every month, and any after-sales problems are reported and resolved in time. If the after-sales problems are not resolved as required, according to the seriousness of the circumstances, sales will be warned, punished, and expelled in accordance with the company's rules and regulations.
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